E-MetroTel Infinity 5008 User Guide

E-MetroTel UCX end-user guide

E-MetroTel Infinity 5008 – User Guide

Simple instructions for the everyday calling features on your Infinity 5008 telephone.

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Infinity 5000 Series

Main telephone buttons

Line keys
Calls and programmed features

Soft keys
Options shown on the screen

Message
Open voicemail

Transfer
Transfer an active call

Hold
Place a call on hold

Release
End the current call

Speaker / Headset
Change audio mode

Volume
Adjust ring or call volume

Everyday calling

Make a call

Lift the handset and dial, or dial first and then lift the handset. You can also press Speaker or Headset before dialing.

Answer a call

Lift the handset, press Speaker or Headset, or select the Answer soft key.

Redial

Select the Redial soft key to call the last number dialed.

Mute

Press Mute so the caller cannot hear you. Press it again to resume speaking.

Call history

Press Call History, choose Received, Placed or Missed, select an entry and press Call.

End a call

Replace the handset or press the Release key.

Place a call on hold

During a call, press the Hold key.

Press the corresponding flashing line key to return to the call.

Transfer a call

While speaking with the caller, press Transfer.

Dial the extension or telephone number.

For a direct transfer, press Transfer again immediately. For an announced transfer, wait for the person to answer, introduce the caller and then press Transfer.

Select Cancel if you need to return to the original caller.

Park and retrieve a call

During the call, select the Park soft key.

Listen for the announced parking number, such as 71 or 72.

From any telephone, dial the announced parking number to retrieve the call.

Important: Remember or announce the parking number so the call can be retrieved from another telephone.

Create a conference call

While on a call, select Conference.

Dial the next participant and wait for an answer.

Select Conference again to join everyone together.

Forward your calls

Select the Forward soft key.

Enter the destination number and select Forward again.

To cancel forwarding, select NoForwd.

Voicemail

The Message key and telephone indicator illuminate when a new message is waiting. Press Message and enter your mailbox password when prompted.

Key	Action
1	Play new messages
0	Greetings and password
4 / 5 / 6	Previous / Replay / Next message
7	Delete or restore a message
9	Save a message
* / #	Help / Exit

From another telephone: Call your own number and press * when your voicemail greeting begins.

Adjust the ringtone and volume

While the telephone is ringing, use the Volume keys to adjust ring volume.
During a call, use the Volume keys to adjust listening volume.
When idle, press the centre OK navigation key to open Services. Select Ring type to choose a ringtone.

Hotdesking

Select the Hotdesk soft key, enter your extension and then your hotdesk password. Select Unreg when you are finished.

Need help?

Montréal: 450-969-9285 Trois-Rivières: 819-489-0140

When contacting Communication Main Libre, provide your company name, extension number and a description or photo of what appears on the telephone screen.

Technical reference: Official E-MetroTel Infinity 5008 Quick Reference Guide .

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