Keep Your Nortel Phones
Replace the aging Norstar system and CallPilot while continuing to use compatible phones and existing cabling.
Less disruptionNortel Norstar & CallPilot Replacement Options
Nortel Norstar & CallPilot Migration
Still Using a Nortel Norstar System with CallPilot?
Modernize your communications without replacing everything. Keep what works. Modernize what doesn't.
Nortel T7316E
Nortel T7208
Nortel M7310Your Phones May Still Work. Your Options Have Changed.
Your Nortel phones may still have years of useful life. The concern is the aging Norstar and CallPilot equipment behind them, which can be increasingly difficult to repair after an unexpected failure.
You may be able to keep compatible Nortel digital phones and existing telephone cabling while replacing the older system behind them.
Modernize Gradually
Keep Nortel phones where they make sense and add IP phones, cordless solutions, and computer or mobile applications where needed.
At your own paceMove to the Cloud
Choose a complete cloud phone system for remote work, easier expansion, modern applications and flexible communications.
Complete modernizationModern Features Without an All-at-Once Replacement
A modern E-MetroTel solution can preserve familiar equipment while adding the tools your employees and callers now expect.
- Modern voicemail
- Automated attendant
- Voicemail-to-email
- Music on hold
- Promotional hold messages
- Modern SIP lines
- Computer application
- Mobile application
- New IP phones as needed
- Call reporting
- Call recording options
- Easier future expansion
No More Silence on Hold
Many older systems have no operating music source. Give callers professional music or a customized promotional message about your services, business hours, announcements or special offers.
Work Beyond the Desk Phone
Selected employees can make and receive business calls using a computer or smartphone—at their desk, at home or away from the office—while other employees continue using Nortel phones.
What Would a Phone System Outage Cost Your Business?
The true cost of an aging system may not be the equipment—it may be the downtime when something fails unexpectedly.
Missed customer calls
Lost sales and opportunities
Voicemail interruptions
Reduced employee productivity
Customers calling competitors
A rushed emergency replacement
Plan the change—don't let a failure decide for you.
Planning ahead gives you time to document CallPilot programming, protect your telephone numbers, confirm which phones can be retained and schedule a transition with minimal disruption.
A future-ready migration
Protect Your Existing Cabling—Today and Tomorrow
Depending on your installation, compatible Nortel digital phones and existing two-wire telephone cabling can continue to be used with a modernized system.
New digital phones are also planned for later this year, providing an additional path to replace older phones gradually while continuing to use compatible existing cabling. Availability and compatibility will be confirmed during your evaluation.
Modernize the system → Keep existing phones → Replace phones gradually → Preserve compatible cabling
Start With a Free Nortel & CallPilot Evaluation
Tell us about your Nortel system, phones, CallPilot voicemail, telephone lines, cabling and the features you would like to add. We'll recommend the most practical migration path for your business.
Request Your Free EvaluationMontréal: 450-969-9285 | Trois-Rivières: 819-489-0140 | Toll-free: 1-888-743-2373