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Established agencies
Replace an older system while keeping existing numbers, reception coverage and familiar calling workflows.
Phone Systems for Real Estate Agencies
Communication solutions for real estate agencies and agents
Build a professional calling identity
Modernize an older agency phone system, create a complete virtual office or give individual agents their own professional number, outgoing caller identity and prospecting headset.
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Serving businesses since 1996
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Local Quebec support
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Office, mobile and virtual solutions
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No unnecessary long-term contracts
Built for agencies, brokerages and individual agents
One solution for every type of real estate business
Whether you operate an established brokerage, a small virtual agency or work as an agent within a larger banner, we can create a professional communication solution that gives you the control, mobility and caller identity you need.
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Virtual agencies
Create a professional main number and direct calls to agents’ mobile phones without maintaining a traditional office.
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Individual agents
Use your own professional number and outgoing caller identity instead of displaying a brokerage’s general number.
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Prospecting teams
Comfortable professional headsets and calling applications support long prospecting and follow-up sessions.
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Office and mobile work
Make and receive business calls from a desk phone, computer or mobile application using one professional identity.
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Multiple offices
Connect reception, administration, brokers and agents across several offices with consistent call routing and support.
Protect the way your agency works
Modernize an older agency phone system without unnecessary disruption
Many real estate agencies still depend on older Nortel, Avaya, Panasonic or Toshiba telephone systems. We can review the existing equipment, numbers, cabling and call flow, then recommend a practical migration plan.
- Keep your established agency telephone numbers
- Preserve reception, transfer and after-hours workflows
- Add mobile and computer calling applications
- Connect agents working in the office or remotely
- Introduce voicemail-to-email, queues and reporting
- Plan the migration around your agency’s schedule
What we review before recommending a replacement
- Current supplier, system and telephone models
- Existing lines, numbers, extensions and cabling
- Reception, transfers and incoming call routing
- Remote agents and mobile-working requirements
- Call recording, queues and reporting requirements
- Future growth and multiple-office requirements
Professional presence without a traditional office
Create a complete virtual real estate office
A small agency can present one professional main number while agents work from home, on the road or at client properties. We program the complete call flow and direct each call to the right person or mobile phone.
- A professional main agency telephone number
- Customized greeting and virtual receptionist
- Calls directed to agents’ mobile phones
- Individual extensions and voicemail boxes
- Business-hours and after-hours call routing
- Easy expansion as new agents join the agency
A professional experience for every caller
- Ring groups and customized call routing
- Desktop and mobile calling applications
- Voicemail messages delivered by email
- Call queues for busy periods
- Call recording and activity reports available
- Professional greetings and on-hold messages
- Local programming and after-sales support
Built for daily prospecting
Professional headsets for agents who spend hours on calls
Agents can speak with prospects and clients while reviewing listings, updating their CRM and preparing follow-ups. A properly selected headset keeps both hands available and improves comfort throughout long calling sessions.
- Wireless freedom around the office or home workspace
- Noise-reducing microphones for professional conversations
- Comfortable mono and duo models for extended use
- Options for desk phones, computers and mobile devices
- Models for calling applications and Microsoft Teams
Compatibility matters
We confirm the complete solution before you order
Tell us which phone, computer, mobile device and calling applications you use. We will recommend the appropriate headset, cable, adapter or electronic hook switch.
View Professional Headsets →
A professional identity for individual agents
Control which number clients see when you call
An agent working within a larger brokerage can have a dedicated business number and professional outgoing caller identity instead of displaying the agency’s general number or a personal cellphone number. Caller-name display is configured where supported by the telephone networks involved.
Your professional number
Advertise one dedicated number for your business and keep it separate from your personal mobile number.
Your outgoing identity
Make prospecting and follow-up calls using your own professional number and configured caller identity where supported.
Your calls, wherever you work
Receive calls and use your professional identity from a computer or mobile application whether you work at the office, at home or on the road.
Complete cloud communications
Connect reception, administration, brokers and agents
Communication Main Libre provides fully programmed cloud phone systems for real estate agencies of every size. Connect the main office, remote employees, mobile agents and multiple locations through one professionally supported solution.
- Keep your existing agency telephone numbers
- Connect multiple offices, teams and individual agents
- Use desk phones, computers and mobile applications
- Add or adjust extensions as agents join or leave
Useful cloud features for real estate agencies
- Customized call routing and virtual receptionist
- Desktop and mobile calling applications
- Office, mobile and remote extensions
- Voicemail-to-email notifications
- Call recording and activity reports available
- Business-hours and after-hours messages
- Professional programming and local support
Support before, during and after the transition
- Review of existing numbers, systems and call routing
- Cloud, on-site, hybrid and virtual-office options
- Professional system and application programming
- Headset and telephone compatibility verification
- Assistance with changes as the agency grows
- Responsive local after-sales service
Communication Main Libre
Local expertise for complete real estate communications
Since 1996, Communication Main Libre has helped Quebec businesses modernize their communications. We program the complete solution, assist with the transition and remain available when call routing, employees or locations change.
- Solutions for complete agencies and individual agents
- Virtual offices and calls directed to mobile phones
- Cloud, on-site and hybrid phone-system options
- Professional headsets for prospecting
Common questions
Communication questions from real estate agencies and agents
Can we keep our existing agency telephone numbers?
Yes. In most situations, established business numbers can be transferred to the new solution. We verify the numbers and current supplier before planning the migration.
Can a small agency operate completely virtually?
Yes. A professional main number, greeting, extensions and voicemail can be created while incoming calls are directed to agents’ mobile phones or calling applications.
Can an individual agent have a separate professional number?
Yes. An agent can use a dedicated professional number for incoming and outgoing calls instead of publishing a personal mobile number or using only the brokerage’s general number.
Can my professional number appear when I make prospecting calls?
Yes. The system can present your configured professional outgoing number. Display of a caller name may vary according to the receiving carrier, device and directory information.
Can agents use the system from their cellphones?
Yes. Calls can be directed to mobile phones, and a mobile calling application can allow agents to use their business extension and professional number while working away from the office.
Which headset is best for real estate prospecting?
The best model depends on the agent’s phone, computer, applications, call volume and preferred mobility. We verify compatibility and recommend comfortable USB, Bluetooth, DECT or hybrid options.
Free real estate communication evaluation
Build the right communication solution for your agency or your own business
Tell us about your current system, telephone numbers, agents, locations, mobile-working needs and prospecting activity. We will recommend a practical phone-system, virtual-office and professional-headset solution.